

Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
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Veronica Roman
Office Hours
Address
Wheeling, IL 60090-3952
Dunhurst Plaza (Elmhurst & Dundee Rd)


Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
-
Phone
(847) 537-5050
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking
Office Info
Office Info
Office Hours
-
Phone
(847) 537-5050
Languages
Simple Insights®
What is an impact-resistant roof?
What is an impact-resistant roof?
Weather such as hail, high winds, snow and ice and even nearby wildfires can weaken or destroy your roof system. Impact-resistant shingles can help.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Target date funds & how to choose one
Target date funds & how to choose one
Target date funds can help make it simpler to save for retirement by choosing one with a target date close to when the funds will start to be used.
Social Media

Viewing team member 1 of 4

Angelina Gomez
Account Manager
License #18368470
About Angie Gomez – Customer Experience Liaison
Meet Angie Gomez, our agency's dedicated Customer Experience Liaison. Angie’s journey in the insurance industry began in February 2017 at another State Farm office, and she brought her experience and commitment to our team in December 2021.
At our office, Angie is the essential connection between our team and our customers. She has a remarkable knack for working through the details, digging deep, and ensuring nothing is overlooked. Whether she’s guiding customers through the claims process, following up to make sure everything runs smoothly, or proactively reaching out when payments might be missed, Angie’s attention to detail and commitment to follow-through are unmatched.
Her ability to connect with customers on a personal level makes a real difference, transforming stressful situations into manageable ones. Angie’s friendly, compassionate approach reassures customers that they are always in good hands.
Outside of work, Angie loves exploring new destinations, attending concerts, and embracing her passion for driving. She’s also a proud Harry Potter enthusiast and the “cool aunt,” creating unforgettable memories with her kids and nieces.
We’re proud to have Angie as part of our team, and we know you’ll appreciate her dedication and expertise.
Viewing team member 2 of 4

Emma Gaytan
Account Manager
License #8305911
About Emma Gaytan – Account Manager
Meet Emma Gaytan, our very own real-life Siri/Alexa. Since June 2004, Emma has been the ultimate go-to for all things insurance—especially the tricky commercial stuff. Got a question? Need a quick answer? Emma’s got you covered. Her teammates call her the “walking encyclopedia” because she’s a wealth of knowledge you can count on.
But Emma is so much more than her expertise. She’s the calm voice of reason when things get complicated, the friendly guide who helps customers feel secure, and the mentor who’s always there to share what she knows. Her dedication isn’t just about finding answers—it’s about making sure people feel understood and supported.
Family is everything to Emma. As a proud mom, she leads by example, teaching her kids that there are no limits to what they can achieve. Even at 54, she’s still dreaming, still learning, and still proving that age is just a number.
When she’s not at the office solving problems, Emma is out living life. She loves traveling, dancing, staying active, and laughing with friends—because joy is just as important as knowledge.
We’re lucky to have Emma on our team, and we know you’ll love her wisdom, warmth, and her knack for having the answers to just about everything.
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Karla Rivas
Account Manager
License #19738429
About Karla Rivas – Account Manager
Meet Karla Rivas, our dedicated and compassionate Account Manager. Since joining our team on July 1, 2021, Karla has become an invaluable asset, known for her unwavering commitment to helping customers protect what matters most. Her approach goes far beyond providing insurance—it’s about genuinely understanding each customer’s needs and building lasting relationships.
Karla is passionate about making a difference in the lives of those she serves. Whether she’s guiding customers through coverage options, helping them save money, or finding personalized plans, her kindness and attention to detail shine through. Karla takes pride in ensuring every customer feels understood and supported.
Outside of the office, Karla’s dedication to helping others extends to her role as a youth cheerleader coach. She loves mentoring young athletes, building their confidence, and watching them shine during competitions. Having been a competitive cheerleader herself, Karla now shares her love for the sport with her team and her daughter.
When she’s not on the sidelines, Karla enjoys quality time with her daughter, exploring parks, enjoying cozy movie nights, and going on adventures with their energetic dog, Chai.
We’re proud to have Karla as part of our team, and we know you’ll appreciate her genuine kindness, dedication, and unwavering commitment to helping others.
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Rosy Lopez
Account Manager
License #19347333
About Rosy Lopez – Account Manager
Meet Rosy Lopez, an experienced and compassionate Account Manager who has been a part of the State Farm family since 2007. After years of working with another State Farm agent, Rosy joined our team in January 2024, bringing with her a deep commitment to integrity, service, and personal growth.
Rosy is known for leading with her heart and always doing the right thing. She takes pride in helping customers protect what matters most, whether she’s assisting with life insurance protection upgrading existing coverage or simply offering guidance. Her dedication goes beyond transactions—Rosy genuinely cares about making a positive impact in the lives of those she serves.
Her motivation comes from a genuine love for what she does and a desire to become a better version of herself every day. She finds inspiration in the support and encouragement of her team, always striving to learn, grow, and provide even better service.
At the heart of Rosy’s life is her daughter, who is her greatest source of joy and motivation. Together, they share a love for watching anime, going on spontaneous drives without a set destination, and enjoying family game nights. These moments are a reminder of what matters most to Rosy—family, joy, and meaningful connections.
We are proud to have Rosy as part of our team, and we know you’ll appreciate her integrity, dedication, and heartfelt commitment to helping others.
https://www.indeed.com/job/customer-service-rep-59e9da0d45449606
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