State Farm® Insurance Agent Veronica Roman

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Sergio Gomez

September 10, 2024

5 out of 5

"Great costumer service I highly recommend Rosy Lopez. she's very professional."

Benjamin

September 10, 2024

5 out of 5

"El servicio que provee esta oficina es exelente. Emma es my atenta, eficiente y may been educada en todos los aspects de asuguransa. Muy contento con esta oficina This office provides exelent service. Emma is very kind, efficient and knowledgeable on all aspects of insurance. Very happy here."

Yousaf Abdul Salam

September 7, 2024

5 out of 5

"Veronica was really helpful in getting me a great deal for home and auto insurance. She was very kind and explained the whole process and all aspects of the policy really well. Emma was really helpful as well and helped me set up the account for my auto insurance."

Katrina Mae Uy

September 6, 2024

5 out of 5

"Very accommodating, friendly agent and detailed."

Wendy O'Rourke

September 6, 2024

5 out of 5

"Karla was a great help in setting up my new coverage!!!"

Adina

September 6, 2024

5 out of 5

"Angelina is great to work with at State Farm Wheeling, clear & quick, no headache."

Larry Kaplan

September 5, 2024

5 out of 5

"Angie answered all my questions quickly and accurately."

Alejandro Hernandez

August 26, 2024

5 out of 5

"Gracias rosy lopez por tu servicio por explicar paso a paso todo lo bueno que tiene State Farm en hora buena muchas gracias 100% recomendable dios lo bendiga"

Fidel Valencia

August 25, 2024

5 out of 5

"So I was paying 170 plus for my car insurance and I made a call to state farm and this amazing person Karla Rivas helped me with all the questions I had about my policy and she also lowered my insurance to 112 I’m great full for that and happy that there’s good helping people like Karla."

Andrew Rothmeyer

August 21, 2024

5 out of 5

"Helpful"

kirby rene

August 21, 2024

5 out of 5

"Very satisfying"

We responded:

"Thank you so much for your support in our agency! We are grateful for your business! 🫶🏽🫶🏽"

Marlene Goodman

August 19, 2024

5 out of 5

"The staff members are very polite and always helpful. I never mind coming to the office in person."

Clifford Long

August 13, 2024

5 out of 5

"Angie did great work as always!"

Martin Vivas

August 9, 2024

5 out of 5

"Such an amazing team. Great leadership. Increíble service and most importantly very friendly people!!thank you Angelina super friendly and dedicated to the costumer’s."

We responded:

"Thank you for your 5 Star Google review Martin! We appreciate your love and support! ♥️"

Ivanna Vatsyk

August 8, 2024

5 out of 5

"Thank you Karla for your service very kind"

Eugene Tsurkis

August 8, 2024

5 out of 5

"Ease communicated, friendly team"

WENDY AGIS

August 5, 2024

5 out of 5

"Rosy es un agente extraordinario siempre esta lista para cualquier pregunta y me ayudo a resolver varias preguntas!!"

Rob F

August 3, 2024

5 out of 5

"Great customer service! Always answer my questions. They’re a great team. I highly recommend them!"

Addie's_Dad

August 2, 2024

1 out of 5

"Called and emailed the office with inquires. Notified us when the agent would call us. Never called us and when calling the office multiple times, never called us back. Essentially blowing us off. Good to know this is the type of service that will be provided."

We responded:

"Dear Reviewer, I apologize for the experience you had with our service. This is not reflective of our standards, and I'm deeply sorry for any inconvenience caused. We value your feedback and are committed to addressing the communication issues you mentioned. While reviewing your case, we noted that your name is listed as Dave from your previous reviews for other companies. Despite checking our voicemails, call logs, and emails from the past two days, we could not find any communications from anyone named Dave. Rest assured, we take your concerns very seriously. Could it be possible that you are referring to another agency? Please contact me directly at Veronica@veronicamyagent.com so we can resolve this matter promptly. Thank you for bringing this to our attention. Sincerely, Veronica Roman State Farm Agent "